Available payment options
PayU Hosted Checkout is the only payment method available for KITS Tech Shop orders. Cash on delivery and direct store-managed UPI or card payments are not offered.
PayU Hosted Checkout can present supported UPI, card, net-banking, or wallet options. A redirect or selected method alone does not prove that payment succeeded; review the verified order status.
Prices, coupons, and totals
Product prices, inventory, and coupon eligibility are revalidated by the server when the order is submitted.
The final subtotal, discount, shipping fee, tax, and total shown at checkout should be reviewed before submission. The current pricing flow does not add a dynamic shipping fee or tax unless those amounts are shown in the order calculation.
An invalid, expired, ineligible, or exhausted coupon may be rejected or removed during validation.
Payment and order status
A PayU order remains pending until KITS Tech Shop validates the signed callback and reconciles the transaction with PayU. Failed or unverifiable responses are never treated as paid.
Do not retry repeatedly if you believe money was deducted. First review My Orders and your provider statement, then contact support with the order ID and a safe transaction reference.
Payment security
KITS Tech Shop support will never ask for a full card number, CVV, banking password, UPI PIN, or one-time passcode.
Only enter sensitive payment details in the clearly identified PayU hosted interface shown during checkout.
Report suspected unauthorized activity to your bank or payment provider promptly and then notify KITS Tech Shop support with non-sensitive evidence.
Refunds and disputes
Approved refunds depend on a confirmed payment and the available original payment or agreed settlement method.
Include the order ID, amount, date, and safe provider reference in a payment support request. Provider processing time may continue after a refund action is completed.