Information we collect
Account information may include your name, email address, account role and status, and a securely hashed password. We do not store your plain-text password.
Order information may include products, quantities, prices, coupon details, order status, shipping address, phone number, and delivery notes you provide.
Support information includes the topic, subject, message, optional order reference, and contact details submitted through our support form.
Technical information may include IP address, session and security cookies, browser information, and production performance or usage data when analytics is enabled.
How we use information
To create and secure accounts, preserve carts and preferences, process orders, and show order history.
To validate inventory, pricing, coupons, and delivery information before an order is accepted.
To answer support requests, investigate delivery or payment issues, prevent abuse, and improve reliability.
To comply with lawful record-keeping, tax, dispute, and security obligations that apply to the store operator.
Storage, retention, and security
We use access controls, secure session handling, input validation, and protected infrastructure to reduce unauthorized access or disclosure.
Account and order records are retained while needed to provide the service and meet operational, legal, tax, fraud-prevention, and dispute requirements.
No internet service can guarantee absolute security. Contact support promptly if you believe your account or information has been compromised.
Your choices and requests
You may ask to access or correct personal information associated with your account.
You may request deletion of eligible information. Some records may need to be retained for legal, security, accounting, or dispute purposes.
Browser settings can clear cookies and local storage, although doing so may sign you out or remove locally saved shopping preferences.
Children and policy updates
The store is intended for customers who can legally enter a purchase agreement, or who use it with a parent or guardian.
We may update this policy as the service changes. The date at the top shows when the current version became effective.